Introduction
This Privacy Policy explains how CoworkZen ("CoworkZen", "we", "us" or "our") collects, uses, discloses and safeguards your information when you visit our website, enquire about our workspaces, or otherwise interact with our services. By using our website and services, you consent to the practices described in this policy.
Information We Collect
We collect information to provide and improve our workspace and coworking services. This includes:
- Information you provide directly, such as your name, email address, phone number, company name and the details of your enquiry.
- Information collected automatically when you browse the website, such as pages viewed, device and browser information.
- Information from partners and integrated services where you have authorised such sharing.
How We Use Information
We use the information we collect to:
- Respond to your enquiries and provide workspace quotes, tours and bookings.
- Operate, maintain and improve our website and services.
- Send you relevant updates, offers and service communications where permitted.
- Analyse usage trends to enhance user experience and measure marketing performance.
Log Data & Analytics
Like most websites, we automatically record certain first-party log information when you visit, including approximate page views, referring source, session activity and device type. This data helps us understand how visitors engage with CoworkZen and improve our content and workspaces.
Cookies & Tracking Technologies
We use cookies and similar technologies to remember your preferences, keep your session active and measure site performance. You can control or disable cookies through your browser settings, though some features of the site may not function as intended without them.
Google Analytics / Tag Manager / Search Console
Where enabled, we use Google Analytics 4, Google Tag Manager and Google Search Console to understand aggregated website traffic and search performance. These tools may set cookies and process data in accordance with Google's own privacy policies. We use only read-only, aggregated insights and do not use them to personally identify individual visitors.
Communications & Marketing
With your consent, we may contact you with information about workspaces, offers and events that may interest you. You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly. Transactional messages relating to your enquiries may still be sent.
User Account & Enquiry Data
When you submit an enquiry or request a tour or quote, we store the details you provide together with basic context about how the enquiry was made. This allows our team to follow up, manage your request and maintain a record of our communications with you.
Property Owner / Workspace Enquiry Data
If you submit a property partnership or workspace enquiry, we collect the property and contact details you provide to evaluate the opportunity, prepare proposals and coordinate next steps. This information is used solely for legitimate business purposes related to your enquiry.
Third-Party Services & Integrations
We work with trusted third-party providers for analytics, communications, hosting and marketing. These providers process data on our behalf under appropriate safeguards and only for the purposes we specify. We do not sell your personal information.
Data Sharing & Disclosure
We may share information:
- With service providers who support our operations under confidentiality obligations.
- When required by law, regulation or valid legal process.
- To protect the rights, safety and property of CoworkZen, our users or the public.
- In connection with a business transfer such as a merger or acquisition.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, comply with our legal obligations, resolve disputes and enforce our agreements. When information is no longer required, we securely delete or anonymise it.
Data Security
We implement reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction. While we strive to safeguard your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
User Privacy Rights
Depending on your location, you may have rights to access, correct, update or delete your personal information, or to object to or restrict certain processing. To exercise any of these rights, please contact us using the details below and we will respond in accordance with applicable law.
Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review it periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Email: hello@coworkzen.in
- Phone: +91 120 456 7890
- Address: The iThum Tower, Sector 62, Noida, Uttar Pradesh 201301, India
